FAQs
ABOUT US
What products do you sell?
What are your candles made of?
COLLABORATION & WHOLESALE
Do you offer custom candle orders?
Do you offer wholesale pricing?
SHIPPING & HANDLING
Do you offer free shipping?
Where do you ship your products?
How long will it take to receive my order?
RETURNS & EXCHANGES
What is your return and exchange policy?
ADDITIONAL QUESTIONS
How can I contact you?
You can reach us via email at support@lumelyt.com or follow us on Instagram at @LuMeLyt for the latest updates, new product launches, and special offers!
Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.